Our Customer's Frequently Asked Questions
We're here to help!
If your question isn’t listed below, don’t worry just send us a quick email, text, or give us a call. We’ll do our very best to get back to you with the answers you need!
What are your starting prices for alterations?
Here at Pink Alterations we believe in fair and transparent pricing. We recommend bringing your items into the shop so our seamstresses can take a close look at the work that needs to be done. Since every item of clothing is unique, our prices may vary, however we strive to price our services fairly.
How long does it usually take to complete an alteration?
Turnaround times can vary, but on average our turnaround is about 1 week to a week and a half. We know you are eager to receive your items back so our seamstresses work very hard to get your clothes back to you as soon as possible.
How will I know when my item is ready for pickup?
Upon dropping off items we take your name and phone number for record keeping. Our customer service expert Nathalie will reach out via text or phone call when your items are ready or if your items are ready ahead of time.
Do you offer express services or rush orders?
We do offer express services with an additional cost.
What types of payment do you accept?
At Pink Alterations we accept cash or card payments, as well as Zelle.
How much does a custom project typically cost?
Custom projects have a different pricing scale, depending on the idea. We welcome any and all custom projects! From redesigning bridal dresses to cosplays we do it all! Come into the shop and let us help you bring your vision to life!
What’s the best way to get in touch with you quickly?
Please feel free to call, text, or email us with any questions or concerns! Customer service will reach out to you during business hours regarding any inquiries. Our hours are 9am-6pm weekdays, 9am-3pm on Saturdays, and we are closed on Sunday.